ICT †Business Use Essay

About the Business I’ll use ‘Ki for hair’ as a basis of my project. This is a hairdressing salon in Camden Town, where Myra Ferreira keeps her own business. She is the manager of the salon, although there are two more workers (hairdressers). I worked there last summer (2002) and I know how they manage their entire budget on paper base. She started with a small business two years ago and still keeps all her income and expenses manually. Every hairdresser has a minimum of three clients per day usually, which means about 270-300 clients per month. The situation now To keep all the paper work, safe and in order they need a separate room. It takes a day for two people to produce the monthly reports, which means they lose about 6 clients a day (12 clients every month). The monthly report itself is working out the income and expenses and therefore the profit and producing it clearly for every single month. Although it is going fine, the business is getting bigger and needs a system, which makes the budget more accessible, produces clear reports for the tax purposes and takes less time to be done. How the ICT can help Computers have many applications in the 21st century. Specific software such as databases and spreadsheets are designed to help, improve, speed up and reduce the workload of certain tasks. In order to help them I’ll use the ICT (Information Communication Technology) to create a system, which will work out the budget easily, will be more accessible and will take less place, as well as time to be managed. ICT develops every day and replaces more and more the manual work. As everything else it has its advantages: takes less space, time (one person will need about half an hour to do all the work, which means more clients and more income) and effort to be accessed. The disadvantages are that only people with certain skills can do the work. I’ll try to transfer this disadvantage into advantage for the users, as they will learn how to manage a computer system. The Solutions One of the solutions is using just a word processor for producing the information, and calculating the budget separately. That’s is going to work perfectly fine, but will take much time. Other solution is to use just Microsoft Excel to work out the budget quicker, although it cannot present the literal data, as well as the numerated one. So my solution is to use Microsoft Excel for the ‘main job’, which is to work out the budget and then to transfer the data to Microsoft Word to produce the reports. I think this is the most efficient way of doing this project, because it will satisfy the needs of the potential users and I’ll prove it at the end. I chose Microsoft Excel because I believe tools such as macros, â€Å"what if† statements and pivot tables would ease the use of the system and will make it more understandable and user friendly. What are the user’s requirements? In order to consider the user’s requirements I did a questionnaire (see below): Questionnaire: 1.) What is wrong with the current system and why do you need a new computer-based system? 2.) What do you expect from the system? 3.) What IT skills do you think you have? (e.g. can you work with the operating system, do you know how to use Microsoft Office, etc.) 4.) What do you want the system to look like? I also asked the manager what her expectations were †¦ â€Å"As we are not familiar with ICT our main requirement is that the system should be user friendly and easy to follow. The only data that will have to be entered into the new system will be the assigned item number. When more than one of an item is required it will be entered twice, as this will be quicker. The rest of the information will be worked out by the system. Good luck!† Myra Ferreira Manager of Ki for Hair What do I expect from the system? The system must be easy to understand and use, so that any user with no computer knowledge could easily make use of the system. Much time will be saved as the computer will automatically set up the layout and the users will only have to input the required data. * First every user is going to have his/her own ID and password; * Once the user’s logged on, he/she is going to have access to the main directories, which are: the prices, the customer accounts and the monthly reports; * Every user will have the priority to edit information, excluding editing the prices; * The change (editing) of the prices can only be done by the manager; * The design of the system is going to match the colours of the salon. * To ease the use of the system I’ll use different tools such as macros (program that stores Microsoft Excel commands and eliminates the need of repeating series of calculations), pivot tables (allow you to easily sort and view data), â€Å"what if† statements (test cell contents and help you make decisions based upon them) and data filters (a method of sorting which hides information that does not match your criteria). * It must also be easy to update and edit, and most importantly easy to use. To make my project easier to read and understand, I’ll use different fonts and sizes as well as colours. In order to use the system as much as possible, the user’s system must include: Hardware requirements The hardware requirements must meet those set by Excel and Windows 95+ * IBM compatible PC * Pentium 100, K6-2 100 or above * 32Mb of RAM * 1GB Hard Drive space * Printer The above requirements or those required by both Excel and Windows 95 or above. The printer is required when a hard copy of the programs output is required. Software requirements * Windows 95/98/98SE/2000/XP * Microsoft Office (depends on the operating system, e.g. Microsoft Office 97/2000/XP) The system itself will be developed in MS Excel. Excel will also be required to run and use the system. The developer/user must have running a version of Microsoft Windows 95 or later. As Microsoft dominates the software market and MS-Excel will not run on other operating systems such as Linux, Unix, and Solaris etc. However in this case the system is aimed at the average user who will only be using a MS Windows environment. What skills and knowledge will be needed for the user to manage working with the system? * First, he/she will need to know how to work with the operating system * He/she should have basic knowledge of how to use Microsoft Office and particularly Microsoft Excel. * He/she should have basic thinking skills such as knowing how to learn and seeing things in the mind’s eye and personal qualities such as self-management and integrity To make my system work and be more efficient, I will: * Consider the user’s requirements very carefully, e.g. the layout, appearance, colour restrictions and the paper size, while I’m carrying out the design * Prepare a test strategy and test plan * Evaluate the final solution * Write user manuals on how to use the system I’d have created. Input, Process and Output Input-Process-Output. These are the basic functions of a computer. Data must be fed into the computer (input), which is then analysed and reorganised (process), and then it is displayed or printed (output). Input- it’s the data the user will be putting in, in my case the number of haircuts, blow-dries, etc. In order to make my system work more efficiently I’ll use data validation such as putting certain letters or numbers in certain cells. The process- it’s the processing of the initial data put by the user and done by the system. The output- this is the final result of the input and the process; in my case the output is going to be a hard copy of the monthly reports.

Business Ethics and dilemma Essay

1. Review the assigned readings from the text and article by Carroll (1991). 2. Prepare a 3- to 5-page paper titled, Corporate Social Responsibility. 3. Reflect upon your text readings from Chapters 1 and 9 with a focus on the following core concepts: Organizational Social Responsibility (Chapters 1 and 9) The Ethical Decision-making Process (Chapter 1) Corporate Reputation (Chapter 9) The Corporate Social Responsibility Pyramid (Chapter 9) The Importance of Trust (Chapter 9) The Pyramid of Corporate Social Responsibility (article by Carroll and Chapter 9) 4. Read The Merck and River Blindness Case at the end of Chapter 9 of your text. 5. Compose your paper in Microsoft Word. Include your name, the assignment name and number, the course and section number, and the date on your title page. Follow APA guidelines for formatting and citations.. NOTE: Your paper must meet the minimum requirements as outlined in the section of Weekly Written Assignments of the Assignment Guidelines and the grading criteria of this assignment. You are to provide a minimum of 2-3 references in your work. For this assignment, use of general google.com or Internet search references is not acceptable. Use the university library’s scholarly databases. 6. Respond to each of the following questions and statements: Stakeholders: Produce a list of all key stakeholders that you perceive to have a bona fide interest in the Merck company’s dilemma. Corporate Social Responsibility Pyramid: Frame the Merck company’s ethical dilemma within the Corporate Social Responsibility Pyramid. E.g. State briefly the key economic, legal, ethical, and philanthropic responsibilities. As a focal point, compare and contrast the economic implications against the ethical and philanthropic considerations. Organizational Values: State briefly and specifically whether the decision to a) proceed with the drug project or b) not to proceed with the drug development best fits with the company’s declared organizational values and its principles of profitability. Stakeholder Impact and Trust: If the drug development failed and cost hundreds of millions of dollars, would that harm to the company and its stakeholders be justifiable? If Merck decided not to pursue development of the new drug, what implications do you see this having for stakeholder relations such as the scientists who desire the development. E.g. Is this a trust and leadership consideration? Final Decision: If you were the CEO of Merck and the final decision on this risky new drug development was yours, what would you do and why? Justify your decision. Using Carroll’s theory, are you comfortable stating your opinion to the board of trustees, employees, and media? NOTE: Since this is an actual, real-life case, your focus should be on producing creative and new thinking that applies the ethical concepts to the material. Also, include an introduction and conclusion in your paper. You are encouraged to use the headings above in Action Item 7 in your paper for organizational purposes. 7. Submit your paper to Turnitin.com. NOTE: Turnitin.com is used by Franklin University to assist students in detecting plagiarism. Turnitin generates a report within minutes of submitting your paper. Your results will not be e-mailed to you; you must login to review your results. Submitting a paper ahead of an assignment deadline provides you with the opportunity to take action if you need to rewrite any part of the paper. Your professor will provide you with a class ID and password as an e-mail or a Class Communication object. Submission Instructions By Sunday, upload your paper using the Submit tool. Grading Criteria Content and focus: Response addressed the question(s) posed in a logical, cohesive manner: 0 – 35 points Analysis and critical thinking: Writing illustrates higher order critical thinking, analysis, synthesis, and/or evaluation: 0 – 35 points Writing style, grammar, sentence structure: Sentences are consistently clear, concise, well written; grammar and punctuation are correct: 0 – 15 points APA and research: Correct use of APA style in body of paper and appropriately references the text and/or other research sources: 0 – 15 points

Potential and Issues in Implementation of CRM Systems in Fast Moving Dissertation

Potential and Issues in Implementation of CRM Systems in Fast Moving Industries - Dissertation Example ................................................7 1.2 Origin and History of CRM.................................................................................7 1.3 CRM Systems......................................................................................................8 1.4 Fast Moving Consumer Goods (FMCG) Industry................................................9 1.5 Marks and Spencer (M&S).................................................................................9 1.6 Contribution of the Thesis.................................................................................10 1.7 Structure of Thesis.............................................................................................11 2: LITERATURE REVIEW 2.1 Overview...........................................................................................................13 2.2 Customer Relationship Management (CRM)....................................................13 2.3 CRM Systems....................... ..............................................................................14 2.4 Benefits of CRM Systems...................................................................................15 2.5 Strategic Issues in Implementation of CRM Systems........................................18 2.5.1 Linking CRM and Business Strategy..................................................................18 2.5.2 Organisational Fit and Poor Visualization of Objects.................................... ................................................................19 2.5.6 Cost of CRM Systems..........................................................................................20 2.5.7 Data Captured by CRM Systems.........................................................................20 2.5.8 Support for CRM Systems...................................................................................20 2.6 Success factors for the Implementation of CRM Systems..................................21 2.6.1 Organisational Fit and Perception of CRM.........................................................22 2.6.2 Business Process Re-engineering.......................................................................22 2.6.3 Change Management.........................................................................................23 2.6.4 Integration of CRM Systems...............................................................................24 2.6.5 Data Warehousing.......................... ....................................................................24 2.6.6 Cost.....................................................................................................................25 2.7 Conclusion...........................................................................................................25 3: Research Method 3.1 Overview..................................................................................................................26 3.2 Target Industry and Participants26 3.3 Research Method.....................................................................................................27 3.4 Ethical and Professional Considerations..................................................................29 3.5

How does the UK degree compared to the French degree Essay

How does the UK degree compared to the French degree - Essay Example Moreover, investing in degrees in some countries is a risky investment. In countries such as Italy and France, degree certificates are often tarnished. With such eventualities, students in such countries would rather not invest in education. In France, the entry level for students in first year degree programs is 48%. Of this number, 38% proceed to complete the programs (Arias Ortiz & Dehon, 2013). Therefore, in order for students to remain relevant in the European and the global market various strategies are employed. Students improve the strength of their degree credential by joining masters as well as postgraduate programs. In relation to statistics on the United Kingdom, degree programs are considerable popular investments. Despite an increase for fees, students still fill spaces in UK universities. However, research has found a drop in the number of students from affluent background. Despite this, the number of students for degrees in the United Kingdom is considerable higher than in other countries across Europe. This paper provides a comparison between French and United Kingdom degree qualifications. It provides detailed information on qualification requirements, entry and as well as other standards. Self-study is an important aspect in the progression of students in degree programs. Self-studies assist individuals develop their discipline levels, imagination, and observation and exploration skills. Se lf study programs have been on the offing in educational programs. Individuals are now able to learn from online platforms. This comes through long-distance education or online classrooms. Both France and UK now offer degree programs for self study. In order to gain entry into a French university, students need to have passed their entry-level exams in their countries of origin. For the nationals of the country, individuals need to have held a baccalaurà ©at qualification. In spite of prospective

Foreign Intelligence Surveillance Act Essay Example | Topics and Well Written Essays - 1000 words - 1

Foreign Intelligence Surveillance Act - Essay Example The specified Act entails the use of information concerning foreign intelligence surveillance. Federal officers and employees may disclose the first part of the section states that information acquired from electronic surveillance intended to be in accordance with the Act2. Such disclosure does not necessarily require the consent of the United States person, for instance, as long as it is within the minimization procedures that are required by this title. Otherwise, any other communication that is obtained in violation or not in accordance with the Act shall be viable. The implication behind this is that no other information that is acquired from electronic surveillance with respect to the same title shall be used or even disclosed by Federal officers except only for justified, lawful reasons. The second subsection of the same section asserts that the information acquired in pursuance of the first title shall only be disclosed if and only if a statement accompanies the disclosure that warrants the disclosure. Such a warrant should be assented by the Attorney General whose office acknowledges the information to be used for criminal proceedings in a court of law. With such an airtight system leaks of crucial information is withheld purely on a need to know basis ensuring that the well-being of the Country at large is maintained. In the event that the state desires to enter into evidence which might require an aggrieved person to disclose or withhold part of information as recorded through electronic surveillance, it will issue a notice directing so via a court of law or any other relevant regulatory body in that respect. The aggrieved person will also be notified with regards to the same disclosure of the specified information. Furthermore, this provision enforces the safety of information, barring the spread of propaganda that might otherwise be harmful to the wellbeing of the government or the country at large as such statements of

ASSESSMENT 1 AND ASSESSMENT2 Case Study Example | Topics and Well Written Essays - 2000 words

ASSESSMENT 1 AND ASSESSMENT2 - Case Study Example These disorders are not officially identified in patients less than eighteen due to the continuing growth changes. But, if the disorder is persistent and if the criteria are completely and constantly fulfilled and are not restricted to a growth phase, detecting borderline personality disorder in teenagers and kids is proper. Historically, BPD has been perceived to be lying on the margin between neurosis and psychosis. It is typified through marked unsteadiness in functioning, mood, affect, interpersonal links and sometimes reality test. This disorder was conceptualized in 1975 by Kernberg to describe a collection of patients with specific prehistoric defense systems and pathologic object associations that are internalized. Case study The client is a forty four year old woman with a borderline personality disorder (BPD). She has a history of frequent presentation to the hospital. In addition, she has accommodation issues; legal Avo on her by her daughter, her legal status is involunta ry. She is well known to police, poor coping skills, has concrete thinking also deemed as OHS hazard, finances under the financial management order, her medications as listed sodium valproate 500mg BD, pantoprazole 20mg mane steraline 50 mg mane, PRN med TDS ibuprofen 400mg. She also has allied support issues. History of client’s diagnoses The client felt emotions often, more profoundly and for prolonged periods. In addition, she had a history of reinitiating and even lengthening her emotional responses for longer periods. As a result, this took her a long period to go back to a steady emotional baseline after going through a strong emotional experience. The client was exceptionally happy, idealistic, and affectionate. However, she at times felt besieged by negative feelings, going through deep anguish rather than sorrow, disgrace and humiliation rather gentle embarrassment, anger instead of displeasure, and fright instead of anxiety. The client was particularly responsive to emotions of isolation, rejection, and apparent failure (Boyd 459). The client as well demonstrated impulsive traits regularly. The diagnoses reported repeated threats of self-harm, where the client’s history revealed that she has attempted to commit suicide several times. She as well portrayed impulsive conduct especially excessive drinking of alcohol. The client has a history of getting involved in unsteady relations, which regularly resulted to emotional ruin. These included abuse of alcohol and having sexual relations with several partners, changing jobs regularly, shoplifting, quitting relationships and self-harm. Self-injury or suicidal conduct is among the basic diagnostic condition in the DSM IV-TR. Recovery and management of this behavior is difficult and demanding. The reasons reported by the client to self-harm and attempting suicide entails articulating anger, creating usual emotions, self-punishment and distracting herself from emotional anguish or hard situation s. The client had problems of concentrating often. The strong feelings of individuals with borderline personality can render it hard for them to regulate the focus of their concentration. She demonstrated dissociation in reaction to a painful episode and in cases where she remembered a painful experience. This involved directing complete or partial concentration away from the episode. Though this helps in relieving painful feelings, it repressed the usual experience of feelings, and reduces the potential of patients with borderline

Does art appreciation ultimately exist because of reproductions Essay

Does art appreciation ultimately exist because of reproductions - Essay Example Commerce and commercial art are around us all the time. They change how we perceive the world. Art and the quantity of images we see influence what we accept as ‘trendy’. The more we see it, the more we want it. Berger writes that â€Å"It is true that in publicity one brand of manufacture, one firm competes with another; but it is also true that every publicity image confirms and enhances every other.† The importance of this on the individual’s psyche is exactly what is discussed in debates about the media’s impact on society, for example, that violent videogames turn schoolchildren into school-shooters, or that teenagers in pop videos will cause an influx of thirteen year olds to try to head out the front door and onto the school bus wearing tube tops. Images change behavior. We do and act like the things we’ve seen, we do what we hope to become and to look like. To break down the analogy, let me explain Berger’s phrase Every public image confirms every other. Every violent image or screen on a video game not only competes with the shock-value of other violent video games. But more significantly, it confirms the idea that these images are acceptable stimuli and that they belong in our daily environment. The child who plays violent videogames becomes anesthetized to seeing violence, becoming enraptured in violent events, body-dropping the store owner, shooting down everyone in their way to a goal, etc. Parents of young children live in the same world of public images. They pass by stands these videogames of at Radio Shack and Best Buy. The continuation of these games on the shelves of warehouse stores confirms their integrity as entertainment, whether or not violent video games merit that integrity. Even before parents have children to raise and protect from hostile influences, the parents accept the presence of violent images in society as something unavoidable. They have been equally unable to avoid those images.